Privacy Policy

1. Scope and Data Controller

This policy applies to personal data processed by EVRENS SOSYAL MEDYA REKLAM BİLİŞİM VE E-TİCARET TİCARET LİMİTED ŞİRKETİ in connection with its website, contact forms, panel services, social media connection flows, and support operations.

Evrens acts as the data controller for the purpose of service delivery, account administration, security, support handling, and legal compliance.

2. Categories of Data We Collect

Depending on the service and your interaction with us, we may process the following categories of data:

• Contact and account data: name, email address, phone number, organization information, and package details.
• Support and operational data: messages submitted through contact or support channels, request details, and billing or service-related records.
• Connected platform data: platform account name, visible profile details, provider account ID, scope details, connected page or account references, and authorized metrics.
• Content and messaging data: comments, message metadata, or message content only where such access is explicitly authorized and technically supported by the relevant provider.
• Technical and security data: IP address, device, session, logs, and cookie-like technical records.

3. Purposes of Processing

We process data for service delivery, account management, social platform connections, permission validation, metric display, support handling, security controls, billing, and legal compliance.

Where certain features require provider approval or are not supported by a provider, the related fields may appear in the product as 'Pending Approval' or 'Unsupported'.

4. Third Parties and International Transfers

Evrens may share data with infrastructure, hosting, email, analytics, payment, and similar service providers only to the extent necessary to operate the service.

When you connect Meta, LinkedIn, TikTok, or similar third-party platforms, the relevant platform data is processed under the permissions granted by you and subject to that provider's own rules and privacy practices.

Data may also be disclosed where required by law, court order, regulatory obligation, or to protect legal rights.

5. Retention and Security

Data is retained for the duration of the service relationship and as long as required by applicable law. Technical tokens and permissions may be retained while a connection remains active and necessary for the integration to operate.

Evrens implements reasonable technical and organizational safeguards to protect confidentiality and integrity. However, no method of internet transmission or storage is absolutely secure.

6. Your Rights and Deletion Requests

You may request access, correction, deletion, objection to processing, or withdrawal of connected platform permissions by contacting Evrens.

For deletion requests and account disconnection instructions, you may use our public data deletion page or contact us by email. Certain records may need to be retained for legal, security, or fraud-prevention reasons.